Privacy Policy

Introduction

Welcome to Talk to Jesus (\"we,\" \"our,\" or \"us\"), operated by Presentmania s.r.o. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (iOS and Android) and any future web version.

Our target users are primarily Christians and spiritually curious individuals globally, with a focus on the EU and US. This policy complies with GDPR and other applicable privacy regulations.

Types of Data We Collect

We collect and process the following categories of personal data to provide and improve our services:

1. Account & Identification Data

• Email address
• Name or nickname (optional)
• Password (securely hashed) or third-party login ID (e.g., Apple/Google)
• User ID and internal identifiers

2. Conversation & Content Data

• Messages and questions you send to the AI
• AI-generated responses
• User feedback (likes, ratings, reports) when provided

Purpose: This data is used to provide the service, show your conversation history, improve AI models and prompts, and detect abuse, misuse, or harmful behavior.

3. Voice Data

Our app processes voice recordings to provide AI voice response features. Voice data is transmitted securely to our text-to-speech provider (such as ElevenLabs) for generating Jesus-like voice responses. Voice recordings are processed in real-time and are not permanently stored on our servers.

4. Technical & Device Data

• Device type, operating system version, and app version
• IP address, language, country, or region
• Log data and crash reports
• Performance metrics

5. Usage & Analytics Data

• Session length, features used, and frequency of use
• App usage patterns and navigation behavior
• Conversion events (e.g., free to paid subscription, renewals, cancellations)
• Aggregated statistics for product improvement and marketing

6. Payment & Subscription Data

• Subscription type, status, and renewal dates
• Transaction IDs from App Store, Google Play, or payment processor (e.g., Stripe)
• Note: We do not store raw credit card data. Payment processing is handled by third-party providers.

7. Communication Data

• Emails or in-app messages to customer support
• Responses to surveys or feedback forms

Legal Basis & Purposes (GDPR)

For users in the European Union, we process your data based on the following legal grounds:

Contract Performance

To provide the app's core functionality, manage your user account, process subscriptions, and deliver the service as described in our Terms of Service.

Legitimate Interest

To improve the product, prevent abuse, secure the service, and perform basic analytics and statistics in a privacy-respecting way. We balance our legitimate interests against your privacy rights.

Consent

For optional features such as marketing emails, certain types of analytics, and push notifications where required by law. You can withdraw your consent at any time.

How We Use Your Information

We use the collected information to:

• Provide and improve our spiritual conversation service
• Generate appropriate AI responses inspired by Christian values and the Bible
• Maintain and display your conversation history
• Process subscriptions and payments
• Enhance app performance and user experience
• Troubleshoot technical issues and provide customer support
• Detect and prevent abuse, fraud, and harmful behavior
• Ensure the safety and security of our service
• Send important service updates and optional marketing communications (with your consent)
• Conduct analytics and research to improve our offerings

Data Sharing & Third-Party Services

We use third-party services to run the app and provide its features. These providers may process your data as part of delivering their services to us. We require these providers to protect personal data and only use it to provide their services to us.

We do not sell your personal data to third parties.

Third-Party Service Providers Include:

• Cloud hosting & databases: Services like AWS, Google Cloud Platform, or similar for storing app data and hosting infrastructure.
• AI/LLM provider: Services like OpenAI or other model providers for generating AI responses. These providers may process user prompts and responses as part of the service.
• Text-to-speech provider: Services like ElevenLabs for generating the Jesus-like voice responses.
• Analytics tools: Services like Firebase, Mixpanel, or Amplitude for app usage and performance analytics.
• Crash reporting tools: Services like Sentry or Crashlytics for monitoring app stability.
• Payment processors: Apple App Store, Google Play, and potentially Stripe for handling subscriptions and payments.
• App store distribution: Apple and Google for app distribution and updates.

These services have their own privacy policies, and we encourage you to review them. We only share the minimum necessary information with these services to provide functionality.

Data Retention & Deletion

Account and conversation data are kept as long as your account is active and needed for providing the service. You can request deletion of your account and personal data at any time, subject to legal retention requirements (e.g., tax/accounting records for payments).

Voice recordings are processed in real-time and are not permanently stored on our servers.

Logs and analytics data may be stored in aggregated or pseudonymous form for longer periods (typically up to 12 months) for service improvement purposes, after which they are automatically deleted or anonymized.

Users may delete individual conversations or their entire account through the app settings or by contacting us directly.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit using HTTPS/TLS for all data transmission
• Secure password storage using industry-standard hashing algorithms
• Secure servers with regular security updates and patches
• Restricted access to production systems on a need-to-know basis
• Regular security audits and assessments
• End-to-end encryption for sensitive data transmission

Important: While we take reasonable measures to protect your data, no system is 100% secure. We cannot guarantee absolute security against unauthorized access, hardware failure, or other factors beyond our control.

Your Rights

You have the right to:

• Access: Request information about the personal data we collect and process
• Rectification: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request a copy of your data in a structured, machine-readable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw your consent at any time for processing based on consent
• Opt-out: Opt-out of optional data collection (though this may limit app functionality)
• Lodge a complaint: File a complaint with your local data protection authority if you believe your rights have been violated

To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

Children's Privacy

Our app is designed for users of all ages, including children. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe we have collected information from a child under 13 without proper consent, please contact us immediately, and we will take steps to delete such information.

International Users

Our company, Presentmania s.r.o., is based in the Czech Republic. If you are using our app from outside the Czech Republic or European Union, please note that your information may be transferred to and processed in the Czech Republic and other countries where our service providers operate.

By using our app, you consent to this transfer and processing. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws, including GDPR for EU users.

Governing Law

This Privacy Policy is governed by the laws of the Czech Republic. However, we respect and comply with mandatory consumer protection and data protection rules of your country where applicable, including GDPR requirements for EU residents.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify users of any material changes through the app, by email, or by posting the updated policy on our website. Your continued use of the app after changes constitutes acceptance of the new policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: